ANNUAL SERVICE CONTRACT
We offer renewable Annual Maintenance Contract packages designed to provide ongoing parts and labour coverage for your gym equipment, once its original warranty is expired.
We know how critical your equipment’s up-time is for you and your exercisers. Should a service concern arise, our AMC packages deliver a fast, skilled response by our team of experience factory trained technicians so your equipment is back to full speed quickly. The service contracts also include complimentary, regular Preventative Maintenance service to help ensure your equipment is performing in top condition.
Having a Maintenance Contract in place ensures a fixed cost for service, which means no surprise expenses should your equipment need service. By having your choice of payment options, you can manage your budget more effectively throughout the year.
Service Agreement Packages
| AMC (LABOUR ONLY) | PAY AS YOU GO | |
|---|---|---|
| Call Out Charge | Included* | Per Call/Per Unit (Call for Price) |
| Labor Charge | Included* | Per Call/Per Unit (Call for Price) |
| Parts Cost | 10% Off List Price | List Price |
| Response Time | 1 Business Days* | 3 Business Days |
| Preventative Maintenance Visit | 4 Visits Per Year | 4 Visits Per Year (Recommended) |
| Parts Shipment | Air Freight | Air Freight |
| On Site Training Options | On Request | On Request |
* Within Muscat City Limits Only,
Note: Transportation Boarding and Lodging for Technicians will be charged extra at actual for all location outside Muscat, If applicable please clarify prior to signing the contract
